Faq’s

Frequetly Asked Questions

Wholesale orders

I just placed an order,  how soon can I expect to receive it?

I ordered a variety of merchandise,  how will my order be packed?

Who is responsible for paying freight? 

What is the company's return/replacement policy?

What payment methods are accepted?

Drop Shipping

Why is the pricing structure different for drop ship merchandise? 

Why is there a one time set-up fee? 

When and how are drop shipped orders paid?

Are all Silly Phillie products available for drop shipping?

Are drop ship products the same as Silly Phillie® wholesale products?

What options do I have to submit drop ship orders?

What is the shipping turnaround time?

What is the return policy on drop ship orders? 

Can I trust Silly Phillie to ship under my company's identity?